Business sellers. Clear status.
Selling is for registered businesses. Check each listing for the seller’s verification status before you buy.
Buyer protection
Every order is covered for 30 days.
Buy with confidence. If an item is missing, damaged, faulty, counterfeit, incomplete or materially different from its listing, request a refund or replacement from your order and our team will follow the case through.
- Clear seller status
- Card details stay private
- 30-day warranty
- Simple returns
- Tracked delivery
- Our team decides
Your card details stay private
Full card details are handled by the enabled payment service, never stored by Bazaretti or shared with the seller. Our team handles marketplace cases.
30-day warranty
Item missing, damaged or not as described? Ask for a refund or a replacement within 30 days of delivery.
Simple returns
Open a return from your order and follow it step by step. You are told who pays the return shipping before you send anything back.
Delivery you can follow
Sellers must add a real tracking number within 72 hours. The carrier and the number appear on your order page, so nothing is a mystery.
We make the call
If the seller says no, our team reads the order, tracking, messages and photos and decides. A seller cannot block a refund we approve.
How a claim works
01
Tell us what happened
Open your order, pick the item and say what is wrong. Add photos if you can.
02
The seller replies first
The seller reviews your request and can recommend a resolution.
03
We step in if needed
If you and the seller cannot agree, our team reads the order, tracking, messages and photos.
04
Refund or replacement
Our team decides the outcome. Refunds are confirmed after our payment partner processes them.
Good to know
- When does the 30 days start?
- On the day your order is delivered. If it never arrives, from the last promised delivery date.
- How fast is delivery in the United States?
- Each listing shows the seller’s dispatch estimate. Where tracking is required, the seller must add a valid tracking number within 72 hours, and it appears on your order page when submitted.
- Who decides an escalated case?
- Our internal team reviews the order, listing, tracking, messages, photos and other evidence. A seller may respond, but cannot block a refund that Bazaretti approves under the buyer-protection rules.
- When will an approved refund arrive?
- It is returned to the original payment method. The payment provider processes it, and the final posting time depends on that provider and your bank.
- What is not covered?
- Normal wear, damage caused after delivery, and items altered or used against the maker's instructions.
- Still need help?
- Write to hello@bazaretti.com and include your order number.
Our priority is the customer.
If something is wrong with your order, tell us. A real person on our team reads the case and we would rather fix it than lose your trust.